Refund policy

We’re sorry things didn’t work out! We will gladly refund or exchange all unwashed and unworn merchandise in its original condition within 30 days of your order date when accompanied by the original eReceipt listing the price paid.

Please note: Clearance items*  ""final sale"" and cannot be returned or exchanged unless the merchandise was found to be defective.

 *Clearance items in the sale section with the mention of 'final sale' in the product name.

BY MAIL

THE ADVANTAGES:  

  • Easy, convenient, & hassle-free.
  • We can credit your PayPal or Virtual Debit account.

Please note:

  • Shipping & handling charges will not be refunded.
  • Exchanges cannot be made.

 

 

 

 

 


 

Returning by mail:

    1. Package the unworn, unwashed items, with original tags, securely in the original product packaging.

  1. Affix the appropriate postage on the return package and mail it through your preferred postal carrier. Please note that the RETURN LABEL IS NOT PREPAID, therefore, you will be responsible for the return shipping cost. Ship the return package to:  329 Mirabeau terrace.Ottawa, Ontario K4A 0R5